I found a presentation today that got me to thinking about how quickly our world is changing, in business, economics, and education. It pointed out that what we knew even a year or two ago is now outdated.

Are you aware of what your consumers want and need? Do you adopt new ideas and adapt to new technologies quickly? Or are you getting left behind, playing catch-up?

In order to keep current in today's world, we need to be constantly looking ahead and making sure our strategies are in line with upcoming advances in industry, communications, and technology.

Is your business using current technology and advertising techniques? If not, I can help!

Contact me for more information and a personalized evaluation!

My passion is good design. Balance and proportion and color in visual art. Rhythm in the written word. I may not be a painter, a sculptor, or an illustrator, but I am an artist.

When I was 16, I was told I could never make a living as an artist. I, liking a challenge, set out to prove that person wrong.

I started college when I had barely turned 17 and got my Associates degree in Visual Communications by the time I was 19 and most of my friends were graduating high school. I worked at a small print shop for a while, and then later began freelancing. As the design field turned digital, I returned for my Bachelors in Multimedia Design.

Then my clients started asking "Do you know how to do this, or that?" Again, never one to back down from a challenge, I expanded my skills, so that I could say "Yes, I can do that!" If I didn't know it, I learned it. Or I found someone who could.

So to that person who challenged my dreams when I was only 16... Here I am 17 years later, achieving my dream, and dreaming of the future.

How can I make your visions reality? Ask me and find out!

You can contact me on Twitter! See what I've been up to at http://twitter.com/grayceworks and send me a message!

If you don't see anything here, try back in a bit or click the above link... Sometimes the Twitter network is unavailable for refreshes...
Follow me::

Many in the Atlanta area are using Twitter to find gas, and to report on gas prices, availability, and lines. Results are live within 5 seconds. Click here for the live feed: Live Twitter Search Results #atlgas tag

Have a business group, network, or association that you recommend? Let me know! Send me a comment HERE!

I got a call from a friend asking me if I could find out where she could get gas... There wasn't any at stations near her home, and she needed to get to work...

In the process of trying to locate a gas station for my friend, I ran across a nifty site, Atlanta Gas Prices, that could definitely come in handy, given the recent shortages and high prices.

Not only does it show prices here in Atlanta, but you can research gas prices, locations, and trends across the nation down to the past 4 hours.

UPDATED:: Check HERE for more gas availability info:
Live Twitter #atlgas Feed

Lowest Gas Prices in All of Atlanta

Atlanta Gas Prices provided by GasBuddy.com

We've just updated our list of learning options to help you become more productive in the workplace!

• Learn the skills you need to advance in your current job or to find a new job...
• Wow your co-workers and supervisors with your increased productivity...
• Make your job easier by learning the in's and out's of the software you use daily...

Find out more...

Recently, I had the opportunity to work with a large online advertising company, which provided valuable insights into the current online advertising and classifieds market...
I provided technical support, as well as helping to determine customers advertising needs. It was amazing to me what goes on behind the scenes at such large customer support call centers. The support reps had such varied knowledge levels, not only of support in general, but of the actual product the company was selling, that it was no wonder so many customers were frustrated!

And that's not even mentioning the lack of follow-thru service and the "passing the buck" to other departments...

Scenario 1:
A customer would call in one day, a rep would tell them "this or that" is wrong with their account, and then they'd call back another day, because an issue still wasn't resolved, and be told "oh, that's not what was wrong at all, it's actually this...."

Scenario 2:
A customer calls in to place a new advertisement. They give the information about the item being sold. A rep places the ad in the default category. The customer calls back, unable to find their ad where they thought it should be, because rather than selling the customer the best product for their needs based on the information the customer gave them, or exploring different options with the customer, the rep just tossed it in the "default' category.

That's the type of problem you encounter when you don't probe deeply enough and ask enough questions to find the root of the issue or concern. So many things can be easily resolved if you JUST ASK THE RIGHT QUESTIONS!

It highlighted for me just how different the level of customer support is with larger companies, compared to the sincere, personalized, quality support I seek to provide. Ask the right questions, get the full picture of what it is the customer needs... How can you give a customer what they need, if you don't find out?!

grayCeworks has a new site! Take a look and let us know how we can serve you!

Check back frequently for updates and current specials on services.

And don't forget to take a look at our companion site, TechieJunkie.com, where you can buy and sell computers, laptops, peripherals, parts, and software...

Check it out!!! First time customers get a free computer check-up!

Is your computer running slow? Giving you error messages? Making strange noises? Or not running at all?

Give us a call, and get your free check-up! We will diagnose your troubles and give you a FREE estimate.

First-time customers also get our discounted service rate on upgrades, optimization, and repairs!
Don't forget to ask about our referral discounts!



*Unfortunately, due to rising gas prices, on-site service outside a 10 mile radius of zip code 30305 will incur a small mileage fee...
***extended troubleshooting (longer than one hour) and any repair costs are billed at our discounted first-time customer rate